The UK's leading independent health insurance specialist

Compare the leading
private health insurance providers

About Usay Compare

Usay Compare is a market leading comparison service for Private Medical Insurance (PMI). Our head office is based in the South West of England, specifically South Cerney in Gloucestershire. We also have a further office in Gloucestershire based in Cheltenham and we have an office in Victoria, London. Since our inception in 2008, we’ve developed to become the UK’s fastest growing private medical insurance intermediary in the UK.

We have access to the UK’s leading insurers – we aim to cover as much of the market as we can so we can compare and deliver the most competitive quotes, tailored to your exact needs. We call this the Usay promise – the right healthcare insurance for you at the right price.

We’re a company with integrity. Our mission statement, "Honesty... and the best policy" reminds us of our drive to provide excellent service to our customers at all times. We don’t just pay lip service to our values: we live and breathe them.

A tailored policy to meet your needs

Nothing beats the experience of dealing with a company that really listens to what you need, and tailors their recommendation to fit your life and your circumstances. Usay Compare is that company. Our customers buy private medical insurance cover from Usay, but what they’re getting is peace of mind and the knowledge that they’re covered for fast, convenient and effective treatment should they become ill. We use our expert knowledge of the private medical insurance market to match our customers with the best possible policy, to ensure you go away with a policy that’s tailored for you and your family.

Treating Customers Fairly

Usay Compare Limited ("Usay") provides a price and content comparison service for private health insurance policies via its website UsayCompare.co.uk and through its telephone advisory service.

We recognise the need to ensure all customers receive a clear and simple explanation of our services, reassuring them of our commitment to treat them fairly at all times.

Usay is authorised and regulated, as an Insurance Intermediary, by the Financial Conduct Authority (FCA). As part of the Principles for Business, and within FCA's high level standards, a regulated firm must 'pay due regard to the interests of its customers and treat them fairly'.

Our standards

We are wholly committed to this obligation and maintain the following standards:

  • As an Insurance Intermediary, Usay is focused on the importance of treating every customer fairly to maintain our excellent reputation in the Private Health Insurance marketplace
  • Our expert advisers enable us to offer our customers the best advice, service and solution to their healthcare plan requirements from our selected panel of leading insurers
  • We maintain a culture within Usay to ensure our customers come first

Our commitment

To secure the continuation of our commitment to these standards, we:

  • Review on a regular basis our practices to ensure efficiency and competence at all times
  • Set a regular 'Treating Customers Fairly' monitoring refresher programme for staff and high standards of duty and care are maintained
  • Organise internal and external audits of the company
  • Invite customer satisfaction surveys from independent review sites Ekomi and ReviewCentre
  • Employ high levels of customer service and quality assurance, with simple and clear processes to handle any customer queries or concerns

Why compare health insurance with us?

Comparing health insurance plans to find the best possible cover at the best possible price? You’re in the right place. Usay Compare works in a similar way to a broker, comparing prices and cover from market leading UK health insurance companies such as Aviva, AXA and Bupa.

Unlike some insurance brokers, our service is completely free of charge. We're not tied to a single insurer, which means we’re independent, unbiased and impartial. If you’re wondering how to compare health insurance plans and policies, rest assured, we strive to exceed your expectations with our service every single time you get a quote from us. Be smart – compare UK health insurance before you buy.

  • We're honest

    "Honesty...and the best policy".
    Our mission statement reflects our desire to put you first at all times.

  • We're experienced

    We're proud to have one of the strongest and best-trained teams of advisers in the industry.

  • We're direct

    We have a straightforward, no-nonsense approach to insurance – we won't confuse you with industry buzzwords or jargon.